To enroll for an SSL certificate for your webserver, you need the following:
There are a number of common issues that would cause the CSR to be invalid. When you created the CSR, you will have been asked for several pieces of information. If you have received a message informing you that your CSR is invalid, you should:
—–END CERTIFICATE REQUEST——
Make sure that there are 5 dashes on each side of Begin and End certificate request. There should also be no trailing spaces in the CSR.
Yes, you can change/correct your CSR at a number of stages during the enrollment process. You will be asked in the final steps to confirm ALL details provided during enrollment. Once you have confirmed ALL details, you will no longer be able to change the details of your CSR.
Once your certificate has been issued, you cannot change the common name (e.g. the domain name) of your certificate.
The enrollment process is online and immediate and includes telephone-based validation. You must have access to a telephone or cell phone to complete the enrollment process in one step – which takes about 5 minutes.
If you do not have access to a telephone when the enrollment is taking place, you can complete the telephone validation at a later time. We will send you an email containing a link for you to be able to complete the process at any time. It is very important that you do not lose this email; doing so will delay the issuance of your certificate. Please note that until the telephone validation is complete, we will not be able to issue your certificate
Yes, just remember to select the country code that you are in. If you cannot find your country code in the list provided to you during the enrollment process, you can enter you country code into the “Other Country Code” section of the form.
No, if your country code is available in the list provided to you during the enrollment process, you do not need to specify any other country codes – simply specify your telephone number and extension, if necessary.
Your telephone area code must be in brackets.
The Approval email will be sent to the authorized domain name owner or controller. When you apply for your certificate, we will attempt to obtain the authorized domain contacts for your domain name. You may then choose to have the approval email sent to either the authorized domain contact or, alternatively, you will be able to choose a generic domain contact, such as:
Make sure that you have set up the email addresses chosen at this point in the application; otherwise the approval email will not be delivered. If you need to change the approver email, please contact the firstname.lastname@example.org.
Note – Documentation requirements apply to all Symantec SSL Products.
Symantec (formerly VeriSign) must verify the existence of your business, the ownership of your domain name, and your employment status or authority for requesting the SSL certificate. We may require official government documentation proving your right to do business. These may include:
Additional Requirements for SSL Certificates with Extended Validation (EV)
Just scan and attach the necessary documents to an email addressed to email@example.com or fax the document(s) to Symantec (formerlyVeriSign) at 1-650-961-8870. Please make sure to include your order number on all correspondences to Symantec.
Fax: +45 43 68 20 93
Fax: 0800 90 34 32
FAX: +39 0 269 430 579
Fax: 900 96 1150
Fax: +468 58 7694 21
Switzerland (and all other European Countries)
Fax: 0800 56 2926 or +45 70 30 03 61
Fax: 0800 032 2089
Fax: +613 9674 5574
Fax: 800 6162 181